Your agency's chat department, fully done for you.
We run the conversations, you run the agency. Plug ChatGains in as your white-label chat operation and stop building a chat team from scratch every time you scale.
For agencies scaling faster than their chat team
Your growth works. Traffic goes up. Creators grow fast. But chats always become the pressure point.
In short, your agency scales. Your chat system breaks.
A chat-only partner for full-service agencies
We fully manage creator inboxes and turn DMs into sales at scale. We don't touch marketing, traffic, payouts, content planning, or creator control. We focus exclusively on chat, and we do it at volume.
Full inbox coverage at scale
We handle daily chats for your creators even during traffic spikes. No backlog. No slow replies.
Sales-focused conversations
Every message is built to drive customs, renewals, tips, and long-term fan spend.
Per-creator scripts and rules
Each model keeps their tone, offers, and boundaries. You stay fully in control.
Simple fixed commission
We only earn on what we generate from chat. No salaries. No hidden fees.
In-house chat vs ChatGains
In-house chat team
- Slow to scale
- Needs training
- High turnover
- Mixed quality
- Heavy management
- Fixed staff costs
ChatGains
- Scales instantly
- Fully trained
- Stable team
- Consistent quality
- One partner
- Only pay on results
Strategy first, scripts second, scale always
Strategy first
Before we send a single message, we align with your agency rules and each creator's boundaries. Offers, fan types, upsell flows, and tone all defined up front.
- More customs
- More renewals
- More tips
- Higher fan lifetime value
Scripts that match each creator
We study existing chats and creator style. We build scripts that match their tone, so fans feel they're really chatting with them. We blend proven sales tactics with natural tone.
- Keep slow fans warm
- Handle objections without discounting
- Upsell without sounding pushy
- Protect creator boundaries
Full transparency
You stay in the loop. Always. You see what we see, on every conversation.
- Access to all messages
- Review chat quality anytime
- Clear performance reports
- Always see revenue impact
Agency onboarding process
Discovery call
30-minute call to understand your roster, CRM, and quality bar.
Partnership terms
Tiered pricing, NDA, non-solicit, white-label scope locked in writing.
Pilot creator
We run one creator from your roster as a trial.
Roll out
Once you're happy, we onboard the rest of your roster in waves.
Real results, real numbers
A short note on spending limits. A question we get asked from time to time. What is the most a single fan can spend on a subscription platform in one day, assuming the card itself has no limit. The answer is 8,000 dollars. That is the platform cap per fan per 24 hours. We know this because we hit it. Not once. Regularly. When a customer relationship is built correctly and the pricing is structured right, the limit becomes the ceiling rather than the card. Contact: @ofmchatgains Website: chatgain…
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A short case study from a recent takeover. This account had been running for six months before we took over. Over that period, daily earnings stayed within a consistent band, with occasional peaks but no breakout days. On the first day our operators ran the inbox, the account produced its highest single day in the entire six month history. The chart shows the pattern clearly. A long stretch of steady but capped performance, followed by a sharp move upward on the day of the handover. The subscrib…
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A short case study from a long term client account. On a single day last week, this account generated 3,947 dollars gross in message revenue alone. Not subscriptions, not posts, not tips. Messages. The revenue came from many customers paying at premium price points, with multiple transactions at 200 dollars. Not one whale carrying the day. A customer base that has been conditioned over months to see high pricing as the norm. That is what high pricing strategy looks like when it is built properly…
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A short case study from a recent takeover. This client moved to us from another service. On the first day of our operators running the inbox, the account generated over 1,000 dollars in message revenue. The account is on one of the newer platforms in the space, where inbox work and persona driven conversation play a larger role than on established platforms. The previous service was not getting results on it. The audience, the content output and the subscriber count did not change when we took o…
View post →Most frequently asked questions
Yes. You keep full control. We only manage the chats.
Yes. Most agencies start with one model during the trial period. That is exactly how we recommend you test us.
Yes. We can adapt to your existing CRM or chat setup. This is reviewed during onboarding so we can match your workflow smoothly.
No. We handle training based on your rules and creator scripts. Our supervisors and chat managers run QA continuously.
You receive clear chat revenue and performance reports. You can also access live chat data through our software at any time.
No. We are a pure chat-only partner. You keep traffic and marketing in-house.
Ready to remove chat as your growth bottleneck?
Every slow reply costs money. Every burned-out chatter costs stability. ChatGains gives your agency a stable, scalable chat department without internal chaos. We handle the chats, you keep control.