Privacy policy

Welcome to CustomerSync! We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy or our practices regarding your personal information, please contact us at [email protected].

Information We Collect

When you visit our Website https://customersync.eu, you may choose to provide us with personal information, including:

  • Name: To identify who is contacting us.
  • Email Address: To respond to your inquiries and provide information.
  • Phone Number: To contact you directly if necessary.

This information is collected when you express an interest in contacting us or obtaining information about our services.

Use of Information

We use the information you provide to respond to your inquiries and communicate with you about our services. This processing is done based on your consent and our legitimate interest in providing you with the requested information.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies (such as web beacons and pixels) to collect data on website usage and improve user experience. Cookies may be necessary for website functionality, analytics, or user preferences. You can manage or disable cookies through your browser settings.

Internal Analytics and Reporting

We process data for internal analytics and reporting purposes to help us understand user behavior and improve our website’s user experience. This processing is based on our legitimate interest in enhancing our offerings and making informed business decisions.

Data Security

We take appropriate technical and organizational measures to protect personal data against unauthorized access, disclosure, alteration, or destruction.

Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. Once the data is no longer required, we securely delete or anonymize it.

Your Rights

Under the General Data Protection Regulation (GDPR), you have the following rights:

  • Right to Access: You can request a copy of the personal data we hold about you.
  • Right to Rectification: You can request corrections to inaccurate or incomplete data.
  • Right to Erasure: You can request deletion of your data when it is no longer needed.
  • Right to Restrict Processing: You can request to limit how we process your data.
  • Right to Data Portability: You can request a copy of your data in a commonly used format.
  • Right to Object: You can object to data processing based on legitimate interests.

To exercise these rights, please contact us at [email protected]. We will respond to your request in accordance with applicable data protection laws.

Policy Updates

We may update this privacy policy from time to time. The updated version will be indicated by an updated “Effective Date” and will be effective as soon as it is accessible.

Contact Us

This privacy policy is issued by CustomerSync B.V., registered in The Netherlands.

If you have questions or comments about this policy, you may contact us at [email protected]

Effective date: January 2025